Monitoring and Oversight

Accredited agencies and approved persons must maintain substantial compliance with the accreditation standards throughout the period of their accreditation or approval.  CEAS monitors and oversees the performance of accredited agencies and approved persons.  CEAS must take adverse action when it determines that an accredited agency or approved person has not maintained substantial compliance with the standards. 

Routine Oversight

CEAS conducts reviews on a periodic and ongoing basis to observe and check accredited agencies and approved persons' compliance with the standards. 

Self-reports

Accredited agencies and approved persons are required to report on an ongoing basis certain changes and events that might impact their compliance.

Case Reporting

Accredited agencies and approved persons are required to report and update data on their adoption cases on at least a monthly basis

Quarterly Meetings

CEAS Evaluators contact accredited agencies and approved persons at least once a quarter to review information, discuss questions or concerns, and share news of any anticipated significant changes or events.

SARC

Accredited agencies and approved persons are required to submit a semi-annual report on complaints (SARC) with information related to written complaints received by the agency or person in the prior six-month period.

Financial Reports

Accredited agencies and approved persons are required on an annual basis to submit an Annual Financial Review, copies of any audits completed, and information about their fees.

Annual
Attestation

Accredited agencies and approved persons are required to submit an Annual Attestation of Substantial Compliance.

Review of Complaints

CEAS reviews complaints received against an accredited agency or approved person, and those regarding the agency or person’s use of supervised providers, which raise an issue of compliance with the Hague Convention, the Intercountry Adoption Act (IAA), the Universal Accreditation Act (UAA), or the regulations implementing the IAA or the UAA.

Adverse Action

CEAS must take adverse action when it determines that an accredited agency or approved person has not maintained substantial compliance with the standards.  CEAS may impose any of the following authorized adverse actions:

  • suspending accreditation or approval,

  • cancelling accreditation or approval,

  • refusing to renew accreditation or approval,

  • requiring an accredited agency or approved person to take a specific corrective action to bring itself into compliance,

  • other sanctions including, but not limited to, requiring an accredited agency or approved person to cease providing adoption services in a particular case or specific foreign country or stop accepting new applications.